Terms of service
These terms apply when you use SassaCheck, an independent SRD status checker that is not SASSA and cannot change any grant.
Who runs SassaCheck
SassaCheck is run by a private operator in South Africa, and it is not SASSA.
SassaCheck is an independent SRD status checker and explainer. We are not SASSA. We are not a government website. We are not affiliated with, endorsed by, or operated by the South African Social Security Agency, the Department of Social Development, or any part of the South African government.
We cannot approve, decline, suspend, reinstate or change any grant. We cannot change your banking details or your cellphone number. Nobody outside SASSA can do those things.
Operator, registration and Information Officer details are available on request. Contact us at hello@sassacheck.org.za.
By using SassaCheck, you agree to these terms
If you use this site or run a status check, you agree to these terms and to our privacy policy.
If you do not agree, please do not use the site.
These terms apply to sassacheck.org.za and to the status check on it. They do not apply to SASSA's own website, which has its own terms.
The privacy policy, the POPIA page and the cookie policy form part of these terms. Read them together.
What SassaCheck does
SassaCheck sends your ID number and cellphone number to SASSA's public SRD status service and shows you the answer on your screen.
We then explain what the status means in plain language and point you to the next step.
We do not save raw ID numbers, cellphone numbers or status results in our application database. Keyed security hashes, request counters and operational logs are retained separately; see our data-handling explanation. The request is passed through and the result is held in your browser until you close the tab. The how it works page sets out the full sequence, and the privacy policy lists what we do keep and for how long.
For status-check data, security-record retention and advertising cookies, read our privacy policy and cookie policy.
We cannot approve, decline, suspend, reinstate, speed up or change any grant. We cannot see SASSA's internal systems. We cannot change your banking details. We do not accept payment to change anything, because we cannot change anything.
We cannot tell you why a status is what it is when SASSA has not published a reason. In that case we say so, and we point you to SASSA's own channels.
The information is provided as is
Everything on SassaCheck is provided as is, and we do not promise that it is complete, current or correct.
Statuses, amounts, dates and rules change. SASSA can change a status without telling us or you. A status you see today may be different tomorrow.
We check our pages against SASSA publications and we show the date we last reviewed each page. That does not make us SASSA, and it does not make our explanation the final word.
The status you see is SASSA's answer, not ours. If the answer looks wrong, check again at srd.sassa.gov.za (opens in a new tab).
Always confirm a status on SASSA's own portal before you act on it, especially before you travel to an office, pay for transport, or make a decision about money.
If you spot something wrong on this site, email hello@sassacheck.org.za. We investigate and correct the page, and where the error was material we add a visible correction. Our aim is to correct material errors within five business days. The editorial policy explains how we source and correct content.
Fair use of the status check
You may use the status check for your own SRD application, or for someone else's application if that person has given you permission.
The tool handles someone's ID number and cellphone number. That is personal information under POPIA, and it belongs to the person it is about.
| You may | You may not |
|---|---|
| Check your own SRD status | Check someone else's status without their permission |
| Check the status of a person who has asked you to help them | Guess, test or look up ID numbers that are not yours or not permitted |
| Check again later if a status looks wrong | Use scripts, bots, crawlers, scrapers or automated requests on the status check |
| Share a link to a SassaCheck page | Get around the rate limits, or try to |
| Quote a short passage if you link back to the page | Resell the tool, wrap it in another product, or present its output as your own service |
| Use the explanations for your own personal decisions | Use the site or the tool for an unlawful purpose, or in a way that breaks POPIA or another person's privacy |
The tool is rate-limited so that nobody can use it to guess other people's ID numbers. If you try to get around those limits, we may block your access.
If you find a security problem, report it under our security policy instead of testing it on live users.
SASSA can send an OTP for you to enter on its official website. Never disclose or forward that OTP to a caller, helper or anyone claiming to be an agent. Never share your bank PIN or password.
Availability and uptime
SassaCheck is not always available, and we do not promise that the tool will work at any particular time.
The status check depends on SASSA's public status service. If that service is down, slow or changed, our tool may fail or return nothing. That is outside our control.
We may change, suspend or withdraw the tool, or any part of the site, at any time. We may do this for maintenance, for security, or because SASSA's service has changed. We do not commit to any uptime figure.
Copyright and intellectual property
The text, design, code and branding on SassaCheck belong to the operator of this site, and you may not copy or republish them without permission.
SassaCheck is the trading name of the operator of this site.
You may read, print and share our pages for your own personal, non-commercial use. You may quote a short passage if you link back to the page you took it from.
You may not copy large parts of the site, republish our pages as your own, scrape the site, or wrap our tool inside another product.
Do not use the SassaCheck name or the wordmark in a way that suggests we run, endorse or are connected to your product, your service or your claims.
SASSA's name, and any marks or material that belong to SASSA, belong to SASSA. A status returned by SASSA's service is SASSA's answer, not ours.
If you believe something on SassaCheck infringes your copyright, email hello@sassacheck.org.za with the page address and the details, and we will look into it.
Links to other websites
SassaCheck links to other websites, including SASSA's own site, and we do not control what those sites do or say.
When you follow a link, you leave SassaCheck. The other site's terms and privacy policy apply from that point.
We link to srd.sassa.gov.za (opens in a new tab) on purpose, so you can do the same check without us. We have no control over that site, its availability, or what it does with your information.
A link from SassaCheck is not an endorsement of the other site, its product or its claims.
If a link is broken or goes somewhere you did not expect, tell us at hello@sassacheck.org.za.
Our liability to you
We are not liable for loss or damage you suffer from using SassaCheck or from relying on what it shows you, to the extent the law allows.
The site and the tool are provided as is and as available. We do not promise that they will be available, complete, current or free of errors.
We are not responsible for any decision SASSA makes about your grant. We are not responsible for delays, outages or errors in SASSA's systems. We are not responsible for anything you do after reading a status on this site.
We are not responsible for loss caused by other websites we link to, or by anything outside our reasonable control.
Nothing in these terms removes a right you have under South African law that cannot be waived or limited. If a court finds that part of this section does not apply, the rest of these terms still stand.
Your personal information
SassaCheck does not save raw ID numbers, cellphone numbers or results in its application database. Keyed security hashes, counters and logs are retained separately, as explained in our privacy policy and POPIA page.
These terms sit alongside the privacy policy, the POPIA page and the cookie policy. If they ever conflict on how we handle personal information, the privacy policy and POPIA page apply.
You can ask us to delete information you have sent us by email. The delete my data page explains how to ask, what we can delete, and what we cannot.
South African law
These terms are governed by the laws of the Republic of South Africa.
The courts of South Africa have jurisdiction over any dispute about these terms or about the site.
If you use SassaCheck from outside South Africa, you do so on your own initiative and you are responsible for following your local laws.
If any part of these terms is found to be invalid or unenforceable, that part is removed and the rest stays in force.
If we do not act on a breach of these terms on one occasion, that does not mean we give up the right to act later.
Changes to these terms
We may change these terms at any time, and the date at the bottom of this page shows when we last reviewed them.
When we change a term that affects your rights, we will say so on this page, in plain language, with the date.
If you keep using SassaCheck after a change, you accept the new terms. If you do not accept them, stop using the site.
Contact us about these terms
Email hello@sassacheck.org.za if you have a question about these terms or want to raise a problem with the site.
We reply within 2 business days, Monday to Friday, during business hours (confirm availability before calling) SAST.
Operator, registration and Information Officer details are available on request. Contact us at hello@sassacheck.org.za.
At the time of this review, SassaCheck has no social media profiles. An account on any social platform that claims to be SassaCheck is not us.
If you believe this site is impersonating SASSA, email us and also report it to the registry that manages .org.za. Our page on whether SassaCheck is legit explains who runs the site and how to check us out.
Questions about these terms
SassaCheck is not a government website, and the answers below explain the rest of these terms in short form.
Is SassaCheck a government website?
No. SassaCheck is an independent service run by a private operator. It is not SASSA, not the Department of Social Development, and not part of the South African government.
Can SassaCheck approve, decline or change my grant?
No. Only SASSA can do that. SassaCheck shows you what SASSA's status service returns and explains what it means.
Do I have to pay to use SassaCheck?
Can I check someone else's SRD status?
Only if that person has given you permission. The ID number and cellphone number belong to them, and POPIA protects their personal information.
Can I use a script or bot to check many statuses?
No. Automated requests and scraping are not allowed. The tool is rate-limited, and we may block access if it is abused.
What law applies to these terms?
The laws of the Republic of South Africa.
How do I contact SassaCheck about these terms?
Email hello@sassacheck.org.za. We reply within 2 business days, Monday to Friday, during business hours (confirm availability before calling) SAST.
Sources
The facts on this page come from the sources listed below, each checked on the date shown.
- SASSA, SRD status service, srd.sassa.gov.za (opens in a new tab), checked 29 October 2026. Used for the statement that SASSA runs the SRD status service and that you can use it without SassaCheck.
- Protection of Personal Information Act 4 of 2013 (POPIA), Information Regulator of South Africa, checked 29 October 2026. Used for the statement that an ID number and cellphone number are personal information, and that the person they belong to must give permission before anyone checks their status.
If any of these links no longer work, tell us at hello@sassacheck.org.za and we will fix it.
Last reviewed: 29 October 2026