SASSA Status Check for the SRD R370 and R350 Grant

Open srd.sassa.gov.za/sc19/status, type your 13-digit ID number and the 10-digit cellphone number you used when you applied, then press Submit. That is the SC19 status check portal, and it shows your live result for the month. People call it a 370 SASSA status check, an R370 status check or an old R350 status check, but all three names point to the same screen.

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SassaCheck is an independent guide to SASSA grants. We are not SASSA, not the South African Government and not a bank. We explain each step in short, plain English, then send you to the real SASSA pages where the check happens.

What is SASSA, what is the SRD grant, and what is the SC19 status check?

SASSA is the South African Social Security Agency, the government body that has paid social grants in South Africa since April 2005, working under the Department of Social Development.

The SRD grant (Social Relief of Distress) is a monthly payment for adults who meet the SRD insufficient-means and other eligibility rules. It opened in May 2020 as the SRD R350 grant. It stayed at R350 until 31 March 2024 and has paid R370 per month since 1 April 2024. Officially it is the SASSA R370 grant, also written SRD R370, but many people still call it the SRD R350 and still type "sassa r350 status check" into their phones.

For South African-ID applications, the status-check page is srd.sassa.gov.za/sc19/status. Use the registered ID and cellphone number and read the result for the month you need.

SASSA repeats the monthly SRD status check and the means test every month, and that explains most surprises. The means test compares your ID with SARS, UIF, NSFAS and banking records to see whether any money came in. A SASSA SRD grant that said Approved in June can say Declined in July without you doing anything wrong.

Is the SRD grant becoming a Basic Income Support payment?

The grant is funded until 31 March 2027. The October 2026 MTBPS budget documents from National Treasury extend it for another year beyond March 2027, with no increase, so it stays at R370. Government has also talked about turning it into a work-seeker's grant or a form of Basic Income Support, but for now the R370 system runs as it is.

You may see figures such as 18M+ or 4.5 Million+ quoted for grant reach. SASSA has not confirmed those numbers, so do not rely on them.

How do I do a sassa status check online in 2026?

You do it on the SC19 page: load srd.sassa.gov.za/sc19/status, give your 13-digit South African ID number and your 10-digit phone number, press Submit and read the result. That page handles the whole SASSA status check 2026 process, from the ID check to the status word and payday.

1. Open your phone browser and load srd.sassa.gov.za/sc19/status. Save it as a bookmark, because it is the only status page you need.
2. Type your 13-digit ID number. A smart ID card, a green ID book and a passport number all use the same box.
3. Type the 10-digit cellphone number that SASSA holds for you. If you have a new SIM, read the phone number section below first.
4. Press Submit and let the page reload. It shows your status word, your payday and any message from SASSA.
5. Read the status line. PAYMENT or Approved means money is coming. Pending, Declined, Referred or Bank Details Pending means something needs your attention; see the list below.

Two addresses handle the work. srd.sassa.gov.za/sc19/status handles the status and balance check. srd.sassa.gov.za handles appeals, banking details, phone number changes and new applications. The department's main site is www.sassa.gov.za. People type that address and add R350 status check, and it leads to the same SRD form. The same is true for an SRD SASSA status check 370 or a SASSA status check for SRD R370.

What does each SASSA status word mean?

Each status word tells you one thing: whether money is on the way, still being checked, or stopped, and what you do next depends on the word you see.

When you check 370 SASSA status or run an SRD 370 status check, read the message beside the status word as well as the colour. That message is your SRD status check payment approval line, and it also shows your SASSA status check payday.

Keep the Application ID and Form Reference Number from your application. Staff ask for them, and they make a SASSA referred status check much faster.

How do I check without internet or data?

The two free routes are the call centre on 0800 60 10 11 and WhatsApp on 082 046 8553. Both work on a basic handset; the call needs no data, and WhatsApp can use shop Wi-Fi.

• WhatsApp: save 082 046 8553 and send "Hi". The WhatsApp chatbot asks for your ID and cell number and replies in the chat. An offline SRD status check done this way uses very little data and works over shop Wi-Fi.
• Free call: the SASSA Call Centre on 0800 60 10 11 is toll free from any South African phone, Monday to Friday, during business hours (confirm availability before calling). Keep your ID and cell number ready.
• Email: srd@sassa.gov.za. Send your full name, 13-digit ID number and registered cell number. A reply can take 72 hours or longer.
• Office: any local SASSA office, Monday to Friday, during business hours (confirm availability before calling). Take your original South African ID document and arrive early.

Every offline route needs the same cellphone number you used to apply, and that number must be RICA registered in your own name.

How do I apply online for the R370 grant?

You apply on the srd.sassa.gov.za application form, and the first field asks for your 10-digit cellphone number because SASSA sends a 6-digit OTP SMS to it.

1. Open srd.sassa.gov.za. This is the SASSA Online Services Portal, and the SASSA online application button sits on the home screen.
2. Type your 10-digit number and press Send PIN. The One-Time PIN (OTP) arrives by SMS and expires fast. Some screens label the button Send SMS instead.
3. Enter the code, then tick the Declaration and Consent box. This lets SASSA check SARS, UIF, NSFAS and bank records.
4. Fill in your 13-digit ID number and full name, then press Verify Identity so the Department of Home Affairs can confirm you.
5. Add your address, your own bank account and your contact details.
6. Read every field again, then Submit. Save the Application ID and Form Reference Number that appear.

The SASSA online application at srd.sassa.gov.za and the Online Portal are the same service. Finish your SASSA SRD application in one sitting, because the OTP expires and you will start again.

Who can get the SRD R370 grant?

The SRD grant has a published R624 monthly means-test threshold and other eligibility conditions. Check the official SRD application rules for your circumstances.

SASSA checks ten points before it shows Approved:

1. Citizenship. South African citizenship, permanent resident status, refugee status or an asylum seeker permit. A special permit holder can also qualify.
2. Income. Your monthly income must be under R624, the official means test line.
3. Work. Check the published employment and means-test conditions; the R624 monthly threshold does not mean that every applicant must have absolutely zero income.
4. Age. Older SASSA material says 18 to 60, but the portal now uses 18 to 59, so you must be under 60 on the day you apply.
5. Other grants. You may not hold another SASSA grant, but the Child Support Grant is allowed.
6. Your own account. The bank account must be in your name. Accounts in another person's name are blocked.
7. No UIF. UIF money counts as income.
8. No NSFAS. NSFAS money counts as income too.
9. No state housing. You must not live in a home that government pays for or runs.
10. No refusals. You must not have turned down a reasonable job offer or a place to study.

How do I appeal a declined SASSA SRD application?

You appeal online at srd.sassa.gov.za/appeals/appeal within 90 days of the decline, and each refused month needs its own appeal.

1. Open the SASSA appeal page at srd.sassa.gov.za/appeals/appeal.
2. Enter your 13-digit ID number and your registered cellphone number.
3. Request the OTP, then type the 6-digit code from the SMS.
4. Pick the exact month you are appealing. One appeal per month.
5. Choose a reason and attach proof: a bank statement, a stamped affidavit, or a letter from your employer if you lost your job.
6. Submit and write down the reference number you receive.

Appeal decision times vary. Check your submitted month on the official portal; see our appeal timing guidance for the distinction between submission deadlines and processing targets.

Is a SASSA reconsideration the same as an appeal?

No. A SASSA reconsideration request asks SASSA to look at your file again inside the agency. An appeal goes to ITSAA, outside SASSA, through the appeals page. Use the appeal route for a refused month, and ask about a reconsideration at a local SASSA office only when no appeal option appears.

How do I change my SASSA banking details?

Use the banking option on srd.sassa.gov.za: open Change Banking Details, enter your 13-digit ID number, then load an account that is in your own name.

1. Go to srd.sassa.gov.za and choose Change Banking Details.
2. Type your 13-digit ID number and tap the link SASSA sends by SMS.
3. Enter the new account number and branch code.
4. Upload your ID, a bank statement not older than 3 months, and proof of residence.
5. Submit, then wait. Verification takes about 3 to 7 working days, and some changes clear in 3 to 5 working days.

You can also hand in the SASSA banking details form at a local SASSA office, with a stamped affidavit if you have no bank statement. A SASSA banking details update usually shows as Bank Details Pending until it clears. For a full walkthrough, see our banking details guide.

How do I change my phone number for the SASSA SRD grant?

Use the contact-details screen at srd.sassa.gov.za: enter your ID and Application ID, type the new 10-digit number, press Send PIN, then confirm the OTP that arrives by SMS.

1. Open srd.sassa.gov.za and choose the option to update your contact details.
2. Enter your 13-digit ID number and your Application ID or Form Reference Number.
3. Type the new 10-digit cellphone number. It must be RICA registered in your own name.
4. Press Send PIN and confirm the code from the SMS.
5. Wait about 24 hours for the change to appear.

If the old SIM is gone, an SRD change cellphone number online will fail, because the OTP goes to the old number. In that case call 0800 60 10 11 or visit a local SASSA office with your original South African ID document. That is how you change a lost phone number with SASSA. The same steps cover a SASSA R350 change phone number and the current R370 grant.

You cannot change your SASSA phone number on WhatsApp, and there is no separate change phone number page at srd.sassa.gov.za beyond the screen above. A paid "SRD change number" service is not SASSA.

My status says Approved but no payment has arrived. What now?

Approved means SASSA has accepted you for the month, but it does not mean the bank has released the money. Wait for your payday inside the 21st to 30th window before you worry.

Most delays come from three things:

• The pay window. SRD payments are batched from the 21st to the end of the month. Your payday line shows your place in the queue.
• Bank details. If the account is closed, blocked or not in your name, the payment bounces and the status drops back to Bank Details Pending.
• Phone number. If SASSA cannot reach you, the payment can be held.

If the payday has passed and there is still nothing, give the bank 2 to 3 business days, then call 0800 60 10 11 with your ID and Application ID. Take a screenshot of your result before you call.

SASSA payment dates for 2026 and the SRD pay window

SASSA pays older persons, disability and children's grants on set days, but the SRD R370 grant has no single national date. Your own payday appears in your status result, usually from the 21st to the 30th.

For the current payment schedule, see SASSA payment dates. Your own SRD payment date must be checked on your status record.

These are the SASSA grant dates and SASSA pay dates for November 2026. Days can still move, and a date can shift because of a public event such as the 4 November elections, so confirm your own day in your result before you travel to a pay point. Many people across Mzansi still queue early, so go later in the day if you can.

The SASSA SRD payment dates are never published per person in advance. If you search for SASSA payment dates for 2026 R350, remember the SRD day is personal. The SASSA payment status check inside your result gives the only date that applies to you, so use the SASSA status check payday line rather than a wall chart.

What does each grant pay in 2026?

These are the monthly amounts paid in 2026, and the SRD amount has not changed.

See the current payment schedule and grant amounts. Your individual SRD payday must be checked in your status result.

The Foster Child Grant went up in October 2026. It now pays R1,300 per month, up from R1,290. The Child Support Grant pays R580 per month for each child, and Grant-in-Aid also pays R580 per month.

What does SASSA mean by e-KYC?

e-KYC is electronic Know Your Customer, an identity check done through a phone or a camera instead of paper. SASSA uses it to prove that the person applying owns the ID number.

When your result shows Identity Verification Failed, the Department of Home Affairs could not match your ID details with the record SASSA holds. e-KYC verification usually means a biometric facial recognition check: you take a photo of your face, and it is compared with the photo on your smart ID card or green ID book.

Fix it with the SASSA ID verification link on the portal, or go to a local SASSA office for biometric verification in person. Take your original South African ID document and your phone.

How do I check NSFAS status with my ID number?

NSFAS is separate from SASSA, so a SASSA status check cannot show NSFAS results, and NSFAS money counts as income for the SRD test.

Log in to the myNSFAS student portal at nsfas.org.za with your ID number to see your funding status. If you were funded in the past and the SRD system still shows NSFAS Registered, send proof that the funding ended.

What about SASSA gold cards and the Postbank black cards?

SASSA gold cards are being replaced by Postbank Black Cards, and the swap is free, so never pay anyone for it.

If SASSA specifically requests e-Life Certification, follow the timeframe in that notice. It is a beneficiary-verification process; it is not a new SRD grant or an automatic step for every status check. SASSA’s explanation of e-Life Certification describes the online service and when beneficiaries must respond.

Which SASSA contacts are real?

For current helpline, email and other support options, see our SASSA contacts page. Check card or bank-account queries directly with your bank or Postbank.

Frequently asked questions

What should I do every month?

Do one SASSA SRD status check on the same day each month, read the message, and fix whatever it points to before the pay window opens.

• Read the reason next to a Declined result, then lodge the appeal within 90 days with real proof.
• Keep your bank account and cell number correct. Old details are the cause of most missing payments.
• Use only 0800 60 10 11, 082 046 8553, srd@sassa.gov.za and srd.sassa.gov.za. SASSA never charges a fee.

Some social accounts post under names like "SASSA Status Check ZA Team". They are not SASSA, and they are not us either. SassaCheck is an independent guide. We are not the South African Social Security Agency, not the Department of Social Development and not the South African Government. The only details we ask for are your ID number and the cellphone number you applied with, in the form on this page, to fetch your status from SASSA. Raw ID numbers and cellphone numbers are not saved in our application database; security hashes and operational logs are retained separately as explained in our privacy policy. We never ask for your PIN, OTP or bank details, and we never charge a fee.

We refresh this page every month; the current edition is the Updated October 2026 version. For the appeal process in more detail, see our SASSA appeal guide.