SASSA clients can use our SASSA status check portal to know their SASSA SRD grant status. If your payment status is approved, your payment date shows on the same page once SASSA has assigned one. Are you confused about your SRD SASSA application status? What does “Identity verification failed,” “Self-exclusion response,” or “SASSA status check failed” mean? Check out all the grant application status explanations on this web page.

This checker shows your SRD application results. To check an appeal against a declined month, use the separate DSD appeal portal. An application result and an appeal outcome are different records.

SRD Status Check for R370 Payment Dates 2026

Check your SRD application through the official SASSA status page using the ID number and cellphone number linked to your application. Read the result for the month you want to check.

An approved status does not always include a payment date. Check the relevant month again if no payday has been assigned.

We are using an API-based tool to offer a free and secure SASSA grant status check service. However, we are not associated with SASSA officials.

SASSA Grant Payment Dates 2026/2027 and Payment Status

SASSA publishes a payment calendar for permanent grants, but dates can be revised. The table below includes the November 2026 revision. Review-process payments are separate from the three grant categories listed.

SASSA Grant Pay Months	Older Person’s Grant	Disability Grant	Children’s Grant
April 2026	2026/04/02	2026/04/07	2026/04/08
May 2026	2026/05/05	2026/05/06	2026/05/07
June 2026	2026/06/02	2026/06/03	2026/06/04
July 2026	2026/07/02	2026/07/03	2026/07/06
August 2026	2026/08/04	2026/08/05	2026/08/06
September 2026	2026/09/02	2026/09/03	2026/09/04
October 2026	2026/10/02	2026/10/05	2026/10/06
November 2026	30 October 2026	2 November 2026	3 November 2026
December 2026	2026/12/02	2026/12/03	2026/12/04
January 2027	2027/01/05	2027/01/06	2027/01/07
February 2027	2027/02/02	2027/02/03	2027/02/04
March 2027	2027/03/02	2027/03/03	2027/03/04

November dates were revised by SASSA on 15 October 2026. A separate payment date of 5 November applies to grants in the review process. These dates are for the listed social grants; an individual’s SRD payday must be checked separately.

SRD R370 Grant Payment Dates

SRD payment dates are separate from the permanent-grant calendar above. Approval for a month does not guarantee that a payday has already been assigned. Use your own monthly result rather than assuming that another beneficiary’s payment date applies to you.

Check the relevant month on the official SASSA SRD status page. If a payday has been assigned, use that date for your payment.

SASSA Appeal Status Check for SRD Grant Application

If you have already appealed a declined month, check its progress with the Independent Tribunal through DSD:

1. Open the official DSD appeal portal.
2. Enter your South African ID number and the phone number linked to your application.
3. Complete the portal’s verification steps and select the month you appealed.

For a new appeal, read our declined-month appeal guide. A temporary error loading your status is not a decision on your application.

SASSA Status Check Online

The Social Relief of Distress (SRD) grant provides support to eligible people in financial hardship.

However, after submitting the SRD grant application online, clients need to check their SASSA payment status. In 2026, clients can use many methods to check status and check SASSA Payday.

Check SASSA Application Status Online

The official SRD portal and our independent checker are available below. Other apps or messaging channels may change; do not assume an old number or menu still works.

Let’s find out how someone can use these methods to check SASSA grant status online.

1. SRD SASSA Status Check on Official Web Portal:

Use the official portal to check your application directly. If it is temporarily unavailable, try again later. A connection error does not mean your grant has been declined.

1. Open srd.sassa.gov.za on your device.
2. Now, click on the “South African ID Holders” option.
3. Find the option “Check Application Status” and open it.
4. Enter your phone number exactly the same one that you used during the SRD application process.
5. Enter your South African ID number.
6. Click on the “Check Status” button, and a pop-up will appear on your screen with your application status.

2. Our SASSA Status Check Tool:

Our independent checker lets you view your SRD application result using the details linked to your application. It cannot approve a grant or change a payment date.

1. Scroll back to the top of this page, or you can type of webpage URL in your URL bar.
2. Now enter ID and phone number to get the status in real-time.

3. Check Grant Status Using Moya App:

If you use Moya, check whether its current services menu links to the official SRD portal. Menu labels and data-free access can change by app version and network. You can also open the official status page in your browser; mobile data charges may apply.

4. Check SASSA Grant Application Status on WhatsApp:

Before messaging a WhatsApp account, verify its number through SASSA’s official website. We have not confirmed a current WhatsApp status-check menu, so use the official online checker if you cannot find one. Never send your ID, bank PIN or OTP to an unverified contact.

5. Can You Still Check SRD Status Through GovChat?

Do not rely on old GovChat instructions for an SRD status check. We have not verified a currently working GovChat SRD service. Use the official SASSA status page instead.

6. Check Your Status on Our Android App:

SASSA has no official app for status checks. Any app that calls itself the SASSA app was made by somebody else. We built our own free Android app, and we say it plainly: it is our app, not a SASSA app.

Get 370 Status Check on Google Play

• It is free, and it works on Android phones.
• It shows you the same status that srd.sassa.gov.za shows. It cannot change your application.
• Do not install any other app just because it has SASSA in the name.
• Never share your bank PIN or forward an OTP to someone offering to approve your grant. Enter verification codes only on the verified service that requested them.

SASSA Status Check – Offline

Now let’s learn about other ways to track grant status. If you don’t have internet access, then you have the following facilities:

• USSD Code
• SMS
• Phone Call

1. USSD status-check instructions

We have not verified a current USSD menu for checking SRD application status. Use the official online status page instead of relying on the menu numbers previously listed here.

2. Do Not SMS Your ID Number:

1. SASSA does not run an SMS status service. No number will text your status back to you.
2. You may still see 0600 123 456 on other sites. That was GovChat’s line and it no longer handles SRD.
3. Never text your ID number to a number you were given. An SMS sent to the wrong number cannot be taken back.
4. SASSA does send you an SMS when your status changes, on the number you applied with. That is one-way, so you do not have to text anything to get it.
5. For your actual status, use srd.sassa.gov.za or the tool at the top of this page.

3. Use SASSA’s Toll-Free Number for Status Inquiry:

Call 0800 60 10 11 for SASSA assistance. Follow the current prompts and explain the month and issue you need help with. Check call charges with your network, particularly when using a mobile phone. Never disclose your bank PIN or share an OTP with a caller.

Learn About SRD Status Check Response

Read the result for the specific month you are checking. The application summary, monthly decision and payment date answer different questions.

Your result	What it means	What to do next
Application complete	Your application process is complete; this is not approval for every month.	Open each month’s result to check its decision and payday.
Pending	The month is still being assessed.	Check again later and respond to any verified request for details. See pending-status help.
Approved, no payday	The month is approved, but no payment date is displayed.	Check the month again for a payday and review your payment details. Read approved without a payment date.
Bank details pending	Banking details or a payment preference are missing.	Use the official portal to provide the requested details. See banking-details help.
Declined	The month was rejected for the reason shown.	Read the reason; if you disagree, follow the appeal process for that month.
No records found	The lookup did not find a matching record.	Check the ID and registered phone number, then confirm on the official portal. See record-not-found help.
Reapplication pending	The system indicates a reapplication has not been received.	Check the current instructions on the official portal. Read reapplication-pending help; do not submit a new application every month.
Connection or loading error	The checker could not retrieve a result.	Check your connection and try again later or use the official portal. See technical-error help.

SASSA’s status definitions (PDF) explain the distinction between application completion, monthly decisions and payday fields. The document uses the older R350 grant name.

SASSA Pending Status:

A “Pending” status means your application is still under review. Read what a pending status means and what to do next.

Next step: Check for missing details or a verified request from SASSA. If the result remains unexplained, use our SASSA contact guide with the month and exact status message.

Do not treat a pending month as a rejection or submit an appeal solely because the result is still pending.

SASSA Status Check Declined:

SASSA has declined your application for the month shown. Read the SASSA declined-status guide for possible reasons and the next steps.

Failed Lookup or Identity Verification Failed?

A failed page load and an “Identity verification failed” result are different issues. A loading error means the checker could not retrieve data; an identity result means SASSA could not match the submitted identity details.

Next step: Check your details against your identity document. Read failed-status help. If the month is explicitly declined and you disagree with the reason, use the appeal process.

Income Source Identified

This reason indicates that SASSA’s assessment identified income above the applicable threshold. It does not, by itself, tell you that a salary was the source.

Next step: Review the month and your financial records. If you disagree with the decision, read income-source-identified guidance and the appeal instructions for that month.

Self-Exclusion Response

Read the full self-exclusion reason shown rather than treating it as the same result as “Income source identified”. Check the answers you supplied about your circumstances against the application requirements.

Next step: If you do not understand the reason, contact SASSA for clarification. If the month is declined and you disagree, follow the monthly appeal process.

Referred Status

A referred result requires further checking. Do not assume that every referral is to Home Affairs or that it guarantees approval.

Next step: Read the complete reason and any instructions on the official portal. See referred-for-verification help or SAFPS referral guidance if that is the reason displayed.

Types of SASSA Social Grants in 2026

SASSA is managing 8 types of social grants in 2026. Here are the names:

1. Older Person’s Grant (Old Age Pension)
2. Child Support Grant
3. Disability Grant
4. Foster Child Grant
5. Care Dependency Grant
6. Social Relief of Distress Grant
7. Grant-in-aid
8. War Veterans Grant

SASSA Grant Balance Status Check

SASSA grant beneficiaries who are receiving the SRD R370 payment can check their grant balance online or at an ATM. Here is the method.

Check Balance for SASSA SRD Grant at ATM:

Once your status shows a payment date, you can check your balance at an ATM. Your Postbank black card works at normal bank ATMs.

1. Insert your Postbank black card into the ATM.
2. Enter the PIN for your Postbank black card.
3. Now choose “Balance” and check your balance.

Know Your R370 Payment Balance Online:

This is one of the best ways to check your grant balance. For this method, you need to have a banking app for your bank account. Then follow these steps:

1. Open the app and login with your username and password.
2. Enter the OTP that you will receive on your phone number to verify the login.
3. Now go to the “Balance” section and check your current balance.
4. This will inform you about your balance.

SASSA Social Relief of Distress (SRD) Grant

The SASSA Social Relief of Distress (SRD) Grant was introduced in May 2020 as an emergency financial support measure by the South African government to assist individuals affected by the economic impact of the COVID-19 lockdown. Launched at the height of the pandemic, the grant aimed to provide temporary relief to millions of unemployed South Africans who had no other source of income.

Initially, the monthly payment was set at R350, offering basic support during a time of widespread job losses and uncertainty. As of now, the SASSA SRD grant amount has been increased to R370 to help keep pace with rising living costs.

SASSA SRD Grant Eligibility Criteria

Before you submit your SRD grant application, you should be aware of the eligibility criteria. Here are the rules that every South African must follow to achieve this financial support.

Citizenship or immigration status: Eligible categories include South African citizens, permanent residents, registered refugees and specified permit holders or asylum seekers. The official declaration sets out the categories; see our refugee and asylum-seeker guide for the relevant application route.

Age Requirement: You must be between 18 and 59 years old.

Unemployed Status: You must be unemployed or earning very little. Small amounts are allowed, as long as you do not go over the income limit below.

Other grants: The official declaration excludes an adult social grant received for yourself. Receiving a child support grant on behalf of a child is a different situation and does not, on its own, establish that you are ineligible for SRD. Other eligibility conditions still apply.

Source: SASSA applicant declaration. Read the full SRD eligibility guide before applying.

No UIF Benefits: You must not be receiving Unemployment Insurance Fund (UIF) payments.

Not Funded by NSFAS: You must not be receiving financial support from the National Student Financial Aid Scheme.

Income Threshold: You must not earn more than R624 per month.

Identity and contact details: Use the identity or permit details required for your application route and a phone number where you can receive messages. This page’s checker uses a South African ID number.

Living in South Africa: You must currently reside within the borders of South Africa.

Bank Account for Payment: You can be paid into your own bank account if you have one. If you do not have one, you can still qualify and collect at a till instead.

How to Lodge a SASSA Appeal for a Declined Month

An appeal challenges a declined monthly decision. It does not resolve a browser, connection or temporary checker error.

If you disagree with a declined result, read how to appeal a declined month. Check the month and reason shown before following the appeal steps below.

Step 1: Find the Reason for Declining the Application

Check the monthly result and note the exact decline reason. Examples include:

• Identity verification failed
• Income source identified
• Self-Exclusion Response Found

If you disagree with the monthly decision, follow the DSD appeal instructions.

Step 2: Visit DSD SASSA Appeal Portal

Open the DSD appeal portal and follow its current instructions. Check that the address is on the official dsd.gov.za domain before entering your details.

Step 3: Lodge the Appeal for SRD Grant

The final step is to lodge the appeal. You need to enter your phone number inside the appeal tool and then get an OTP to verify your phone number. Provide the OTP and fill out the appeal application form.

Choose the reason for the declined status and then submit the appeal request online. You do not get a case number. To check the appeal later, go back to srd.dsd.gov.za/appeals and use your ID number and phone number again.

Lodge your appeal within 30 days of the decline, and never later than 90 days. Lodge a separate appeal for every month that was declined, or that month stays declined. The tribunal then takes 60 to 90 days to decide.

How to Get SASSA Payment After the Approval?

You need to have a bank account if you want to get the payment via bank deposit. However, if you don’t have a bank account, you can choose other methods like Pick n Pay and Shoprite retail stores to get paid.

Here is the step-by-step guide on how to get the SASSA grant payment.

Get R370 Payment Via Bank Transfer:

For this purpose, you need to visit the SRD portal at srd.sassa.gov.za and then choose “South African ID Card Holder”.

You will navigate to the new page where you need to find “Change banking details”. Open this option and follow the steps:

1. Enter your bank account details:
2. Account number
3. Branch code
4. Now choose the name of a bank like Postbank or TymeBank, etc.
5. Save these details and get an OTP on your phone number to verify your request.
6. Once you provide the OTP, you will get a response that your banking details have been received and will be updated soon.

SASSA checks the new account before it uses it. Keep watching your status, because the change only shows once SASSA has verified the account.

Get R370 Payment Via Pick n Pay Retail Store

Those who don’t have a bank account can choose the Pick n Pay or Shoprite retail stores to get the SASSA money. Here is how to use this method.

1. Check your SRD status and find out your payment date.
2. Go to Pick n Pay or Shoprite retail store to get your payment.
3. Show your ID and pass the biometric verification.
4. Collect your cash payment from the desk and get the receipt as well.

SASSA Status Check is Approved, But R370 Payment is Not Received

If your SASSA status is approved but you are still waiting for your R370 payment, don’t worry. Here are possible reasons why you haven’t received your money yet:

Payment Date Not Assigned Yet

Approval does not always include a payday. Read what to do when you are approved but have no payment date, and check the relevant month for updates.

Bank Details Are Wrong or Missing

If your bank account number or payment method is incorrect or not updated, SASSA cannot send the money. Make sure your bank details are correct on the SASSA system.

Delays at the Bank

Sometimes your bank takes an extra day or two to show the money. Post offices are not part of this any more, so do not go to one to wait for your grant.

SASSA Is Processing Many Payments

SASSA pays millions of people. If they are too busy or the system is slow, your payment might take longer to arrive.

Your Payment Was Reversed

If there was a problem sending your money (like a closed account), the payment may have been sent back to SASSA. You will need to update your details and wait for a new payment date.

Tip: Keep checking your status regularly to see if a payment date has been added.

Why has my SRD Application Failed or been Declined?

SASSA can decline or reject an SRD application if it finds that the application is not fulfilling the eligibility rules. Here are some of the most common reasons that can cancel your grant application.

SASSA cannot Verify Your Identity

SASSA checks your ID with the Department of Home Affairs (DHA). If your details don’t match, they can’t approve your application.

You Are Getting a Salary

Income from work can affect eligibility, but a job or a deposit alone does not explain every rejection. Read the reason for the relevant month and review the income assessment.

You Are Already Getting Another Grant or Financial Help

An adult social grant received for yourself, UIF benefits or NSFAS support can affect eligibility. A child support grant received on behalf of a child is not the same as an adult grant for yourself. Check the exact rejection reason before deciding what to do.

Your Bank Shows Too Much Money

If more than R624 per month is going into your account, SASSA may see you as not needing the R370 grant.

You Are Registered for UIF

If your name is still on the UIF system, even if you’re not getting UIF payments, SASSA may decline your application.

You Did Not Confirm Your Details or Missed the Reapplication

Monthly assessment is not a requirement to submit a fresh application every month. Keep your details current and follow any specific request on the official portal. If your result says “Reapplication pending”, check the guidance for that result.

You Are a Government Employee or Registered Business Owner

If you are working for the government or have a business in your name, SASSA might think you are not in financial need.

F.A.Q

What is the easiest way to do a SASSA status check?

The easiest and quickest way to perform a SASSA status check is to use our SRD status check tool. Just enter your ID and phone number to get your payment status.

How to find out SASSA payment dates?

See the SASSA grant payment dates for the permanent-grant calendar. Check your own SRD result separately for an assigned payday.

How to get SASSA status PIN?

There is no status PIN. The only PIN you need is the PIN for your Postbank black card. If you forgot that PIN or need it reset, phone Postbank on 0800 53 54 55 or go to a SASSA office. No website can give you your card PIN.

How to deal with the SASSA status check failed?

First check whether this is a technical lookup error or an actual monthly decision. For a loading error, check your connection and retry later. For an identity mismatch, check your details. Appeal only a declined month whose decision you disagree with.

What is the SASSA grant cancellation process?

You can cancel your SASSA aid with the help of the SRD portal. Just visit the srd.sassa.gov.za website and look for the “cancel your grant” option. Now, provide the reason for cancellation and cancel your SASSA grant online.

Do I need a bank account for SASSA payment?

No, you can also use Pick n Pay or Shoprite for this purpose.

How to fix the income source identified?

Review the reason and your financial records for the declined month. If you disagree with the assessment, follow the DSD appeal process. An appeal requests a review; it does not guarantee approval.

What if I lost my SIM or changed my phone number?

The checker needs the phone number linked to your application. If you can no longer use it, follow our phone-number update guide and complete the official verification process. Do not publish your ID number, phone number or OTP when asking for help.

SASSA Contact Information

In case of any inquiry or further details about the SRD grant, you can choose one of the following contact options to contact Sassa directly.

• SASSA Hotline: 0800 60 10 11
• Local SASSA Office:
  • SASSA Office in Gauteng: Mr Themba Matlou, 222 Smit Street, Braamfontein, Johannesburg, 2000, Tel: 011 241 8320
  • Limpopo: Ms Zodwa Mvulane, 43 Landros Mare Street, Polokwane, 0699, Tel: 015 291 7509
  • Free State: Ms Nkele Ntlhe, Cnr St. Andrew Street & Aliwal Street, Bloemfontein, Private Bag X20553, Bloemfontein, 9300, Tel: 051 410 8339
• Email: grantenquiries@sassa.gov.za