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How to Check Your SASSA SRD R370 Status & Payment Dates

Sassa Editorial Team's Profile PictureBy Sassa Editorial Team•March 13, 2025

The South African Social Security Agency (SASSA) provides multiple ways for beneficiaries to check the status of their grant applications and payments. Whether you’re waiting for approval, confirming payment dates, or checking for delays, several methods are available, ranging from online portals to mobile apps and even USSD codes.

🔄 Note: Prefer using apps to check your status? Here’s how to use GovChat, WhatsApp & Moya App to track SASSA status.

Below, we explore all the ways you can track your SASSA status and how to use each method effectively.

Table of Contents

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  • 1. Free SASSA Application Status Checker
  • 2. Official SASSA Portal
  • 3. Using Your SRD Grant AppID
  • 4. Moya App
  • 5. Via WhatsApp
  • 6. Using a USSD Code
  • 7. Checking Your Bank Balance
  • 8. Using the SASSA SRD App
  • 9. Checking Your eWallet
  • 10. Call Center Assistance
  • 11. Via GovChat

1. Free SASSA Application Status Checker

This platform provides a hassle-free way to verify your application status online. To access this service:

  • Open a web browser on your preferred device.
  • Enter the URL: sassacheck.org.za.
  • On the page, find the SASSA Status Checker tool.
  • Provide your South African ID Number (13 digits) and Mobile Phone Number (10 digits).
  • Hit the “Check Status” button to view your application status immediately.

2. Official SASSA Portal

The official SASSA website provides a secure way to check your application or payment status. Follow these steps:

  • Visit the official SASSA SRD website: https://srd.sassa.gov.za
  • Scroll down to the “Check Status” section.
  • Enter your South African ID number and phone number used for the application.
  • Click on “Submit” to view your grant status.

If you experience issues, ensure your details match those on your SASSA application.

3. Using Your SRD Grant AppID

If you received an AppID during your application, you can use it to track your grant status:

  • Go to https://srd.sassa.gov.za/sc19/status.
  • Enter your SRD Grant AppID, ID number, and phone number.
  • Click Submit to check the current status of your application.

4. Moya App

Moya App is a data-free mobile application that allows SASSA beneficiaries to check their status without using mobile data. To use it:

  • Download Moya App from the Google Play Store or Apple App Store.
  • Open the app and navigate to the SASSA SRD section.
  • Enter your ID number and phone number.
  • View your grant status instantly.

5. Via WhatsApp

SASSA allows you to check your status using WhatsApp for quick and easy updates. Simply:

  • Save the official SASSA WhatsApp number: 082 046 8553.
  • Send a message saying “SASSA”.
  • Follow the prompts to enter your ID and phone number.

6. Using a USSD Code

For those who prefer checking via cellphone, SASSA provides a USSD code service:

  • Dial 1347737# on your mobile phone.
  • Enter your ID number when prompted.
  • Follow the on-screen instructions.
  • Your status will be displayed.

7. Checking Your Bank Balance

If your grant has been approved and you’re expecting payment, you can check your balance through your bank’s mobile app, ATM, or USSD codes:

  • Capitec Bank: Dial 1203279#.
  • Standard Bank: Dial 1202345#.
  • ABSA Bank: Dial 1202272#.
  • Nedbank: Dial 120001#.
  • FNB: Dial 120321#.

You can also check your balance by using Internet banking or ATM services.

8. Using the SASSA SRD App

The SASSA SRD app provides another convenient way to track your grant:

  • Download the app from the Google Play Store or Apple App Store.
  • Log in using your ID number and registered phone number.
  • Navigate to “Check Status” to view your grant details.

9. Checking Your eWallet

If your SASSA grant is sent to an eWallet service (such as FNB eWallet, Nedbank MobiMoney, or ABSA CashSend), you can check your balance via USSD:

  • FNB eWallet: Dial 120277#.
  • Nedbank MobiMoney: Dial 120002#.
  • ABSA CashSend: Dial 1202272#.

10. Call Center Assistance

If you’re unable to check your SASSA status through digital methods, you can contact SASSA’s call center:

  • SASSA Toll-Free Number: 0800 60 10 11
  • Operating Hours: Monday–Friday, 08:00–16:00
  • Provide your ID number and phone number for assistance.

11. Via GovChat

GovChat is an official government communication platform where you can check your SASSA status. The method includes:

  • Visiting www.govchat.org.
  • Entering your ID number and following the on-screen instructions.

Each of these methods provides a secure way to track your SASSA grant status, ensuring that you stay updated on payments and application progress. If one method doesn’t work, try another, or reach out to SASSA directly for assistance.

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